PeasyBooking

Terms of Service

Effective date: 2026-06-25

These Terms of Service (the “Terms”) are a binding agreement between PeasyBooking Technologies Inc., a corporation incorporated under the federal Canada Business Corporations Act (Corporation No. 1804322-1) with its registered office at 150 Evergreen Mount SW, Calgary, AB T2Y 0L8 (“PeasyBooking”, “we”, “us”) and the business or individual that creates an account or uses our services (“you”, “Customer”). By creating an account, subscribing to a plan, or otherwise using PeasyBooking, you agree to these Terms. If you are accepting on behalf of an organization, you represent that you have authority to bind it.

1. The service

PeasyBooking is a software-as-a-service platform for clinics, salons, and similar businesses, providing online booking, scheduling, client records, reminders, payments, messaging, and related features. Available features depend on your subscription plan and may change over time.

2. Eligibility and accounts

You must be at least the age of majority in your province or territory and able to form a binding contract. You are responsible for the accuracy of your account information and for all activity under your account.

PeasyBooking supports multiple user roles within a business (for example owner, receptionist, staff, and accountant). You are responsible for the users you invite, for assigning appropriate roles, and for promptly removing access when it is no longer needed. You must keep credentials confidential and notify us of any suspected unauthorized access.

3. Plans, billing, and trials

  • Plans. PeasyBooking offers a free plan and paid plans (currently Starter, Essential, and Scale) plus custom enterprise arrangements. Plan entitlements (such as practitioner seats and feature access) are described at the point of purchase and enforced by the service.
  • Billing. Paid subscriptions are billed in advance on a recurring (monthly) basis and renew automatically until cancelled. Fees are stated in the applicable currency and are exclusive of taxes unless stated otherwise. For subscriptions outside Canada, your subscription is sold and billed by Stripe acting as our authorized reseller and merchant of record (Stripe Managed Payments): Stripe is the seller of record for the transaction and determines, collects, and remits applicable sales tax or VAT. Your purchase is also subject to Stripe’s customer terms; PeasyBooking provides the underlying software service.
  • Trials. Where a free trial is offered (currently on the Starter and Essential plans), your subscription converts to paid at the end of the trial unless cancelled beforehand.
  • Changes and cancellation. You may upgrade, downgrade, or cancel from your billing settings. Downgrades and cancellations take effect at the end of the current billing period; we do not provide prorated refunds except where required by law. We may change prices on reasonable notice, effective at your next renewal.
  • Non-payment. If a payment fails, we may suspend access to paid features until the balance is resolved.

4. Your data and client data

As between you and PeasyBooking, you retain all rights to the data you and your clients submit (“Customer Data”), including your client and patient records. You are the controller of personal information about your clients; PeasyBooking processes that information on your behalf as described in our Data Processing Agreement, which is incorporated into these Terms. You are responsible for obtaining any consents and providing any notices required for us to process Customer Data on your behalf.

5. Acceptable use

You agree not to:

  • use the service to violate any law or third-party right;
  • upload unlawful content or personal information you are not authorized to process;
  • attempt to gain unauthorized access to the service, other accounts, or our systems, or probe, scan, or test their vulnerability without authorization;
  • interfere with the integrity or performance of the service, or send spam or malware through it;
  • resell, sublicense, or use the service to build a competing product.

6. Account closure, suspension, and data deletion

You may close your account at any time. When an account is closed, we apply a 30-day grace period during which the account can be recovered. After the grace period, your business and its associated data are permanently deleted and cannot be recovered. We may suspend or terminate access for material breach of these Terms, non-payment, or to comply with law; where practical we will give notice.

7. Privacy

Our handling of personal information is described in our Privacy Policy and, for client/patient data we process on your behalf, our Data Processing Agreement.

8. Intellectual property

The service, including its software, design, and content (excluding Customer Data), is owned by PeasyBooking and its licensors and is protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable right to use the service during your subscription, subject to these Terms.

9. Disclaimers

The service is provided “as is” and “as available”. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted or error-free. PeasyBooking is not a provider of medical, legal, accounting, or tax advice.

10. Limitation of liability

To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or data, arising out of or relating to these Terms. Our aggregate liability for any claim is limited to the amounts you paid us for the service in the twelve months before the event giving rise to the claim. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

11. Indemnification

You will indemnify and hold PeasyBooking harmless from third-party claims arising out of your Customer Data, your use of the service in breach of these Terms, or your violation of law or third-party rights.

12. Governing law

These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable there, without regard to conflict- of-laws rules. The courts located in Alberta have exclusive jurisdiction, subject to any non-waivable rights you have under applicable consumer-protection law.

13. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will provide reasonable notice (for example, by email or in-product). Your continued use after the effective date of the updated Terms constitutes acceptance.

14. Contact

Questions about these Terms: PeasyBooking Technologies Inc., 150 Evergreen Mount SW, Calgary, AB T2Y 0L8, or info@peasybooking.com.

    Terms of Service · PeasyBooking